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Cookie Policy

Last updated: 23 June 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

Bail Chamv Tours uses cookies to:

  • Remember your preferences and settings
  • Provide personalised content and experiences
  • Analyse website traffic and performance
  • Improve our services and user experience
  • Enable certain website functionality

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.

Cookie Name Purpose Duration
session_id Maintains user session Session
cookie_consent Stores cookie preferences 1 year
security_token Prevents CSRF attacks Session

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_ga Distinguishes unique users 2 years
_gid Distinguishes users 24 hours
page_views Tracks page interactions 30 days

3.3 Marketing Cookies

These cookies track visitors across websites to display relevant and engaging advertisements.

Cookie Name Purpose Duration
ads_preference Personalises advertisements 90 days
social_tracking Social media integration 30 days
conversion_track Measures ad effectiveness 30 days

4. Third-Party Cookies

We may use third-party services that set their own cookies, including:

  • Google Analytics: Website traffic analysis
  • Social Media Platforms: Social sharing and login functionality
  • Payment Processors: Secure payment processing
  • Customer Support: Live chat and support services

5. Managing Your Cookie Preferences

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customise your cookie preferences

5.2 Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Preferences > Privacy & Security
  • Safari: Preferences > Privacy
  • Edge: Settings > Cookies and Site Permissions

5.3 Updating Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our footer
  • Clearing your browser cookies and revisiting our site
  • Contacting us directly

6. Impact of Disabling Cookies

Disabling cookies may affect your website experience:

  • Some features may not work properly
  • You may need to re-enter information
  • Personalised content may not be available
  • Website performance may be reduced

7. Cookie Retention

We retain cookies for different periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain until expiry date or manual deletion
  • Necessary cookies: Retained as long as needed for functionality

8. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes through our website or email.

9. Contact Us

If you have questions about our use of cookies:

Email: [email protected]

Phone: +61 2 9876 5432

Address: Level 12, 456 George Street, Sydney NSW 2000, Australia

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